Learning and Development Specialist

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS!

Job Description:

The Learning & Development Specialist is responsible for planning, designing, developing, implementing, and evaluating training programs for retail and non-retail associates. This role collaborates across the organization to identify performance gaps and create customized learning solutions that enhance skills, improve productivity, and positively impact business results and customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The associate is responsible for the functions below, in addition to other duties as assigned:

Training Needs Analysis: 

Conduct assessments through surveys, observations, interviews, and consultations with managers to identify knowledge gaps and learning objectives. 

Stakeholder Collaboration: 
Partner with subject matter experts, department managers, and operational teams to ensure content correctness and that the training aligns with business needs.  

Instructional Design: 
Develop facilitator-led workshops, blended learning, LMS modules, job aids, and other materials using adult learning principles and ISD models.  

Instructional Content Development Technologies: 
Use tools like Articulate, Captivate, PowerPoint, and LMS platforms for eLearning modules  

Training Facilitation: 
Deliver training programs for management and non-management associates using interactive methods such as presentations, group discussions, and hands-on exercises.  

Train-the-Trainer: 
Prepare field HR managers and supervisors to conduct training sessions; monitor and provide feedback on facilitation quality.  

Instructional Evaluation: 
Conduct Level 1–4 evaluations to measure learning transfer and ROI.  

SUPERVISORY RESPONSIBILITIES

This position does not have any supervisory responsibilities.

QUALIFICATION REQUIREMENTS

To perform this job successfully, the associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

• Experience in instructional design and facilitation. 
• Strong knowledge of adult learning theory and ISD models. 
• Familiarity with blended learning strategies and virtual facilitation. 
• Proficiency in LMS platforms and eLearning tools. 
• Excellent communication and project management skills.  
• Experience in a retail grocery environment.  
• Strong organizational skills: ability to prioritize effectively.  
• Ability to manage multiple projects in a fast-paced environment. 
• Demonstrated collaboration and partnering skills.     
• Highly developed analysis and problem-solving skills.   
• Strong analytical skills for evaluating training effectiveness. 
• Ability to work independently as well as collaboratively.   
• Ability to interact well with all levels of the organization.  
• Strong facilitation skills.  
• Customer service oriented.  

Education and/or Experience

Bachelor’s degree in education, human resource management, business administration or a related field. 

At least two (2) years of experience working in a retail environment and knowledge of Workday Learning, Articulate Rise 360, Articulate Storyline 360 and Adobe Captivate.

Weis Markets is an Equal Opportunity Employer:  Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.