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Weis Markets, your place to grow

Senior End User Computing Support Analyst

in Sunbury, PA  17801-1222

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Job Description Job Attributes+

  • Job ID

    JR26108

  • Job Category

    IT-Enduser Support

  • Career Area

    Store Support Center

  • Job Type

    Regular

  • Schedule

    Full time

  • Job Location

    1100 North Fourth Street
    Sunbury, PA 17801-1222

Overview

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS!

Location Address:

1000 S. 2nd Street

Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES:            

  • Delivers IT support in accordance with IT service level objectives and agreements for end user computing environments
  • Resolves basic and intermediate complexity end user computing equipment and application problems
  • Implement and maintain workstation and mobile device solutions, including hardware and software installations and upgrades
  • Utilizes tools and utilities required to manage and keep secure Weis Markets’ endpoints
  • Supports managed print services devices and utilities
  • Responds to and resolves incidents regarding hardware and software related to end user devices
  • Collaborate with other Information Technology teams on the install and maintenance of existing supported technology environments
  • Images and distributes new and existing computer systems and mobile devices
  • Performs installation, moves, changes or upgrades, and disposal of computer hardware and/or software products as needed, and corrects software configuration issues
  • Diagnoses and repairs mobile devices and cell phone malfunctions or coordinates replacement/repair as necessary
  • Receives, updates, and tracks incident and request records to resolution
  • Prepares and updates support documentation for end user computing environments
  • Creates and executes detailed test plans and documents test statistics, metrics, and results.
  • Maintains a high level of technical competence in the systems supported, aligning Information Technology best practices to organization processes and client mindsets Inventory and tracking of company equipment and software licenses
  • Complete training on servicing all equipment to be maintained
  • Maintain a safe and clean work environment

Weis Markets is an Equal Opportunity Employer:  Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.

JOB Attributes

  • Job ID

    JR26108

  • Job Category

    IT-Enduser Support

  • Job Type

    Regular

  • Schedule

    Full time

JOB LOCATION

1100 North Fourth Street
Sunbury, PA  17801-1222

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    HEAR FROM OUR TEAM MEMBERS

    "I enjoy working for Weis Markets because even after 34 years of experience, I’m given the opportunity to face new challenges every day. From working and challenging my associates to push for success within themselves and as a team, to maintaining customer satisfaction and needs."

    "What I like most about my job is the ability to serve my customers each day. In my current role, I love being tasked with the challenge of growing and developing my team and sharing success stories amongst my peers. I feel that I have not only grown into my role as a Deli Manager, but also as a person during my time here with Weis Markets. My job offers satisfaction every time I am able to train my team to be the best deli for our customers in our community."

    "I love working for Weis Markets because I get to do what I love which is mentoring people and learning multiple areas of the company to further my growth and the customers experience."

    "I love working for Weis Markets because there are many opportunities for personal and professional growth. Additionally, Weis Markets values and respects the contributions of veterans, which makes it a great place to work."

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    Weis Markets is proud to be an Equal Opportunity Employer. Learn more

    Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.