Weis 2 Go Online Shopper

SUMMARY
Serves customers professionally, performing all related checkout procedures in an efficient, prompt and friendly manner. Accountable for all funds collected to ensure accuracy and a balanced register in compliance with company policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES
The associate is responsible for the functions below, in addition to other duties as assigned:
1. Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly in a polite and professional manner. Follows company policies relating to customer check out to increase customer satisfaction
2. Responsible for identifying and shopping customer orders in a timely fashion to ensure the customer receives an accurate and fresh order every time.
3. Operates front-end scanning equipment and register, performs all related check out procedures including properly bagging merchandise efficiently and placing merchandise in customer’s cart.
4. Must contact customers, by phone, to address any questions or concerns.
5. Operates console and picker devices to ensure accuracy.
6. Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions.
7. Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected, including cash, checks, electronic payment and coupons. Maintains proper security measures and cash drawer accounting procedures, avoiding overages and/or shortages. Follows all store and legal guidelines regarding sale of tobacco and alcohol.
8. Responsible for general sanitation in the department. Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements. Disposes of trash properly.
9. Ensures smooth function of department and store by cooperating with co-workers and superiors. Responsible to continuously improve job performance.
10. Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to: cut resistant gloves, safety cutters, company sponsored footwear, etc.
11. May also be called upon to assist in other departments.

• Walk about.
• Stoop, kneel, crouch, and/or crawl.
• Stand dynamically for long periods without a break.
• Stand statically for long periods without a break.
• Maintain balance while walking, standing, crouching, or running.
• Twist upper torso.
• Reach up and out with hands and arms.
• Lift up to (20) pounds and carry a distance of twenty (20) feet (may vary by department)
• Push and/or pull up to twenty (20) pounds a distance of twenty (20) feet. (may vary by department)
• Talk and hear; verbally express ideas and impart information or instructions.
• Use hands to finger, handle, and/or feel; the ability to pick, pinch with fingers, seize, hold, grasp or turn with hands, and perceive attributes of objects and materials, such as size, shape, temperature, or texture, by touching with fingertips.