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Store Service Supervisor

in Baltimore, MD

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Job Description Job Attributes+

  • Job ID

    6376

  • Req ID

    21871.2

  • Job Category

    Building Construction/Skilled Trades

  • Career Area

    Corp

  • Job Type

    Full-Time

  • Career Level

    Supervisor

  • Education Level

    F-2-Year College Degree

  • Travel

    90-100%

  • Job Location

    Baltimore, MD

Overview

The Store Service Supervisor reports to the Manager of Store Service and Refrigeration and supervises department associates and outside contractors to execute the duties of the Store Service Department. The Supervisor works primarily in the stores under his supervision, with infrequent visits to the main office. The Supervisor represents the best interests of the Company to his subordinates and to all parties outside the department with whom he interacts.

Supervise the assigned Service Technicians to ensure that each works safely, efficiently, effectively, and economically in accordance with company policy.

2.   Supervise Service Techs and outside contractors to ensure compliance with EPA regulations governing the proper handling of refrigerants and refrigeration oils; ensure that leaks are repaired within the required deadlines, and that records are properly completed and maintained.

3.   Meet with Service Technicians individually or in groups at frequent intervals to review and instruct in the areas of job performance, safety practices, preventive maintenance, work assignments, and compliance with company policies.

4.   Interview applicants for the position of Service Technician; provide new employee orientation for new hires; supervise the training of new Service Techs; perform an annual performance review of each Service Tech; remedy policy violations as necessary.

5.   Supervise the installation of refrigeration and related equipment during construction of new stores and remodels of existing stores according to Weis Markets plans and specifications. Review plans and drawings. Attend scheduled job meetings.  Coordinate the work of this department with that of the other trades and departments. Schedule equipment deliveries and installation to coordinate with other trades and to minimize customer inconvenience. Ensure that all work and equipment complies with the specifications.

6.   Develop a plan for the application of energy management gear at each new installation, to include inputs, outputs, and setpoints. Order the gear as required.

7.   Supervise the start up and operation of new equipment; ensure that new and existing equipment is operated correctly for optimum performance and energy efficiency.

8.   Review service reports, time sheets, expense records, invoices, etc. to ensure that the work or purchase conforms to company policy; complete receiving documents promptly; follow up as required to remedy any discrepancies.

9.   Collect information for the permanent record of each new store or remodel, to include as-built changes to the original refrigeration and HVAC plan, fixture service manuals, and energy management system (EMS) programs. Assemble a “Store Book” for each new store and remodel and post a refrigeration equipment plan in the compressor room.

10.  Develop new programs as required to address new job requirements such as new EPA rules, product recalls, training on new equipment, etc.

11.  Provide suggestions to associated departments to improve store design or construction; stay current on the latest practices in refrigeration, HVAC, and supermarket design and operation.

12.  Plan and coordinate small projects involving the installation, relocation, removal, or modification of equipment in existing stores.

13.  Select, price, and order miscellaneous equipment when necessary (examples: hot water reclaim tanks, compressors, evap coils, walk-in parts, etc.)

14.  Submit a weekly written activity report to the department manager. 

15.  Submit projects for consideration in the Capital Budget; execute approved projects.

16.  Supervise the operation and maintenance of HVAC systems in vacant property units to prevent freeze-ups and to prevent unnecessary energy use.

17.  Instruct Store Management and/or Supervision in recommended practices to operate their refrigeration equipment, to include merchandise loading practices, cleaning and sanitizing, monitoring performance, responding to alarms, and reporting problems.

18.  Establish new controls to minimize or track the cost of operation, maintenance, parts and supplies as appropriate.

Job Qualifications

Post-secondary training in refrigeration (or equivalent experience) and sufficient training or experience in the HVAC/R field to perform the duties above. Administrative or supervisory training and experience are highly desirable

Good verbal, writing, and reading skills, including the ability to read and interpret manufacturers’ instructions and clearly communicate with others.

2.   Good judgment, reliability, initiative, tact, integrity, dependability, and quick thinking.

3.   Valid driver’s license with good driving record; must be insurable.

4.   Ability to use a computer as necessary in the performance of the job duties.

5.   Must know and practice good work habits, including knowledge of MSDS, OSHA, equipment safety, and tool safety.

6.   Must be able to organize job efficiently to the benefit of the company.

7.   Ability to prioritize multiple demands and to adjust priorities as conditions dictate.

8.   Knowledge of refrigeration systems and service techniques, including troubleshooting, electrical, preventive maintenance, and brazing skills.

9.   Proper use of hand tools, power tools, and diagnostic instruments common to the trade.

10. Proper food safety techniques for the supermarket industry. 

JOB LOCATION

Weis Markets

Baltimore, MD  

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    HEAR FROM OUR TEAM MEMBERS

    "Working for Weis Markets has been an overall amazing experience for me."

    "Working as a manager, allows me to help train new associates to become the best they can be."

    "What I love about working at Weis are the opportunities you're given to advance."

    "Being a manager for Weis Markets has allowed me to grow as a leader, and an individual."

    "Weis Markets opened the door for me and provided me with opportunities."

    "I'm able to share my opinions about how to drive sales in my department and make it happen."

    "Management has always been nice, cooperative and patient during training and daily work flow."

    "Working at Weis has been a very positive experience. I feel valued and appreciated."

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    Weis Markets is proud to be an Equal Opportunity Employer. Learn more

    Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.