Starbucks Specialist

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS!

Job Description:

The Starbucks Specialist is responsible for leading and supporting the execution of the Starbucks licensed store program across the entire Weis Markets chain. This role provides subject matter expertise, operational leadership, and strategic direction to ensure that each Starbucks location consistently delivers the Starbucks Experience while meeting Weis Markets financial, operational, and brand standards. The Starbucks Specialist partners closely with store leadership, field operations, merchandising, and Starbucks corporate partners to drive sales growth, operational excellence, training compliance, and brand integrity. The incumbent is also required to perform all tasks in a safe manner consistent with corporate policies and state and federal laws.

This position has multi-unit responsibility, and the final placement location will be determined based on the selected candidate's residence location.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The associate is responsible for the functions below, in addition to other duties as assigned:

• Make regularly scheduled visits to all Starbucks licensed store locations to assess compliance with Starbucks and Weis Markets operational standards, policies, and procedures.
• Serve as the primary Weis Markets subject matter expert and point of contact for Starbucks licensed store operations, reporting directly to Operations.
• Collaborate with Starbucks leadership and support teams to ensure alignment on brand standards, promotions, training, and operational initiatives.
• Support store leadership and Starbucks Store Leads in executing Starbucks operational programs, including beverage and food quality, customer experience, cleanliness, and speed of service.
• Verify execution of Starbucks national promotions, seasonal launches, and marketing initiatives, ensuring all required signage, assets, and merchandising standards are properly implemented.
• Evaluate financial performance of Starbucks locations with a focus on sales growth, labor efficiency, inventory management, waste control, and profitability. Provide guidance and corrective action plans as needed.
• Support staffing and scheduling practices by reviewing labor models, staffing levels, and coverage to ensure alignment with transaction volume and Starbucks expectations.
• Ensure all Starbucks associates complete required Starbucks training, certifications, and recertifications in accordance with licensed store requirements.
• Provide coaching, training, and mentoring to Starbucks Store Leads and store management teams to improve operational consistency and leadership capability.
• Support new Starbucks store openings, remodels, and renovations by coordinating with internal teams and Starbucks partners on training, readiness, and operational execution.
• Oversee ordering and inventory processes, including use of Starbucks Market and consolidated distribution systems, to ensure proper in-stock conditions and inventory accuracy.
• Monitor compliance with Starbucks systems including Starbucks Connect POS, Mobile Order & Pay, Rewards, StoreLink communications, and customer experience surveys.
• Act as a liaison between store operations, merchandising, IT, facilities, and Starbucks partners to resolve operational issues and implement improvements.
• Evaluate competitive practices and market trends related to coffee, beverages, and café operations, providing insights and recommendations to leadership.
• Lead or participate in special projects related to Starbucks growth, operational improvements, and strategic initiatives as assigned.

Supervisory Responsibilities

This position does not have direct store level supervisory responsibility but is responsible for training, mentoring, and influencing Starbucks Store Leads, department managers, and store leadership across the chain. May provide input into performance evaluations, staffing decisions, and development planning.

Qualification Requirements

To perform this job successfully, the associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

Education and/or Experience

Bachelor’s degree (BA/BS) in Business, Hospitality, Food Service, or a related field preferred. Minimum of three (3) years of experience in retail operations, food service, café operations, or store leadership roles required. Previous experience with Starbucks licensed stores, coffee shop operations, or branded food service concepts preferred.

Skills and Abilities

Strong understanding of retail operations, labor management, merchandising, and customer experience. Ability to train, coach, and influence leaders without direct authority. Excellent communication, organization, and problem-solving skills. Ability to analyze financial and operational data to drive improvement. Proficiency with the Microsoft® Office Suite (Word, Excel, Outlook, PowerPoint).

Rate of Pay: $67,000.00 - $110,250.00

Weis Markets offers a competitive salary and comprehensive benefits package such as health plan, dental, vision, flexible spending accounts, short term disability, basic life and AD&D, group whole life with long term care rider, and voluntary insurance such as hospital indemnity, accident and critical illness, 401(k) retirement savings plans, scholarship program and associate discount programs, auto and home insurance, employee assistance program, pet insurance, purchasing power, ID theft protection, legal services, paid time off, sick pay, and short term incentive based on eligibility and criteria being met for this specific position.

Weis Markets is an Equal Opportunity Employer:  Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.