IT Field Services Technician

Coverage Areas - King of Prussia or Norristown 

Perform services, repairs and installation of all Information Technology equipment. This includes system hardware, software, registers, network equipment and computers. Technical support will be provided to internal customers as well as outside vendors on operational or maintenance aspects of systems and equipment.

• Solving routine issues and performing routine tasks using well documented methods and techniques
• Exercise judgment within well-defined procedures to solve moderately complex issues
• Perform tasks with a limited number of variables
• Repair and install company hardware and software
• Ability to troubleshoot basic to moderate hardware
• Maintain a safe and clean work environment
• Maintain assigned company property in good working order including but not limited to company vehicle, tools, computer and cell phone as well as maintain a good driving record.

• Associates degree in electronics or computer technology OR

• Training in a related technical discipline

• 1-4 years worked in related experiences

• Substantial technical knowledge and experience with similar equipment and hardware

• Analyze problems on a multitude of different equipment

• Mechanical aptitude and total comprehensive understanding of store systems

• Ability to work under general supervision with few direct instructions

• Effectively communicates relevant information to leaders

• Intermediate oral and written skills

• Able to effectively utilize resources throughout the organization as well as external vendors.

• Self-motivated, well organized, and strong innovation skills.

• Maintains a positive attitude and demonstrates professionalism and a commitment to corporate success