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Weis Markets, your place to grow

Help Desk Clerk

in Sunbury, PA  17801

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Job Description Job Attributes+

  • Job ID

    JR28239

  • Job Category

    RX-Administration

  • Career Area

    Store Support Center

  • Job Type

    Regular

  • Schedule

    Part time

  • Job Location

    1000 S. 2nd Street
    Sunbury, PA 17801

Overview

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS!

Location Address:

1000 S. 2nd Street

Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES

The associate is responsible for the functions below, in addition to other duties as assigned:

  • Provide frontline support to pharmacy locations by logging and managing tickets.  Will include opening, updating, and monitoring service tickets to resolution.
  • Collaborate with IT, operations, or third-party vendors to address system or equipment issues.
  • Diagnose and facilitate resolutions with other departments for hardware, software, network, and printer issues.
  • Communicate updates and resolutions clearly to store staff.
  • Assist with updates, patches, installations, and routine maintenance of workstations and basic infrastructure.
  • Track recurring problems and escalate as needed to ensure long-term solutions.
  • Assist in maintaining support documentation and workflow procedures.
  • Analyze, resolve, anticipate, and prevent system problems.
  • Support communication and connectivity between systems.

QUALIFICATION REQUIREMENTS

To perform this job successfully, the associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

EDUCATION AND EXPERIENCE

High School diploma or General Education degree (GED) and three (3) years of pharmacy experience or training related field or equivalent.

Weis Markets is an Equal Opportunity Employer:  Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.

JOB Attributes

  • Job ID

    JR28239

  • Job Category

    RX-Administration

  • Job Type

    Regular

  • Schedule

    Part time

JOB LOCATION

1000 S. 2nd Street
Sunbury, PA  17801

Saved Jobs

    HEAR FROM OUR TEAM MEMBERS

    "I enjoy working for Weis Markets because even after 34 years of experience, I’m given the opportunity to face new challenges every day. From working and challenging my associates to push for success within themselves and as a team, to maintaining customer satisfaction and needs."

    "What I like most about my job is the ability to serve my customers each day. In my current role, I love being tasked with the challenge of growing and developing my team and sharing success stories amongst my peers. I feel that I have not only grown into my role as a Deli Manager, but also as a person during my time here with Weis Markets. My job offers satisfaction every time I am able to train my team to be the best deli for our customers in our community."

    "I love working for Weis Markets because I get to do what I love which is mentoring people and learning multiple areas of the company to further my growth and the customers experience."

    "I love working for Weis Markets because there are many opportunities for personal and professional growth. Additionally, Weis Markets values and respects the contributions of veterans, which makes it a great place to work."

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    Weis Markets is proud to be an Equal Opportunity Employer. Learn more

    Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.