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Field Services Technician

in Sunbury, PA  17801

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Job Description Job Attributes+

  • Job ID

    JR18707

  • Job Category

    IT-Field Services

  • Career Area

    Field Support

  • Job Type

    Regular

  • Schedule

    Full time

  • Job Location

    1000 S. 2nd Street
    Sunbury, PA 17801

Overview

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS!

Location Address:

1000 Weis Remote Road

Job Description:

Qualification Requirements

To perform this job successfully, the associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

Education and/or Experience

  • Education (Minimum Needed):  Associates degree in Computer Science, Information Systems, or Computer Technology (preferred. 
  • Experience (Minimum Needed):
    • One or more years of experience with an Information Technology application or system.
    • Knowledge of applying technology solutions (software/hardware) to accommodate business needs.
  • Certifications are a plus.
  • Equivalent training and business experience may be substituted. 

Technical Understanding and Knowledge

  • Demonstrates proficiency with modern desktop and / or mobile computer technology.
  • Demonstrates ability to show troubleshooting and problem-solving abilities.
  • Ability to work in a stressful environment and meet deadlines with little supervision.
  • Ability to construct meaningful sentences and has polished writing skills.
  • Demonstrated ability to work with customers and callers in a professional manner.
  • Demonstrates an advanced working knowledge of Information Technology (I.T.) systems.
  • Has general knowledge of need to follow compliance protocols such as Sarbanes Oxley (SOX), Payment Card Industry (PCI) and Health Insurance Portability and Accountability Act (HIPAA).
    Must be able to use interpersonal skills to influence others and provide leadership and direction. 
  • Must have the ability to communicate knowledge to others both verbally and in writing.
  • Must be highly organized and self-motivated.

Teamwork

  • Receives general direction from and reports to the Manager, Quality Assurance
  • Works successfully with cross-functional project teams.
  • Works independently toward generally defined objectives.

Internal Operations

  • Needs understanding of business processes and the relationship between them
  • Needs understanding of escalation processes
  • Complies with and enforces standard policies and procedures
  • Possesses and demonstrates organizational awareness
  • Generally, operates under deadlines and may be subject to heavy workloads
  • Ability to interface with across organizational lines

Weis Markets is an Equal Opportunity Employer:  Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.

JOB Attributes

  • Job ID

    JR18707

  • Job Category

    IT-Field Services

  • Job Type

    Regular

  • Schedule

    Full time

JOB LOCATION

1000 S. 2nd Street
Sunbury, PA  17801

Saved Jobs

    HEAR FROM OUR TEAM MEMBERS

    “What I like most about my job is the ability to serve my customers each day. In my current role, I love being tasked with the challenge of growing and developing my team and sharing success stories amongst my peers. I feel that I have not only grown into my role as a Deli Manager, but also as a person during my time here with Weis Markets. My job offers satisfaction every time I am able to train my team to be the best deli for our customers in our community."

    “I love my job making Weis Quality ice cream!”

    “Weis has provided many opportunities for growth, both personal and professional. I have welcomed the chance to train new associates and management staff. Because my job is so multifaceted it allows me to engage with our customers, associates, and vendors. There is never a dull moment!”

    "Weis Markets has given me a great opportunity!”

    "We love working at Weis because we are one big family."

    “Weis has offered me the opportunity for promotion and the ability to develop.”

    “I began my career with Weis in 1975. They have given me the opportunity to become a driver and a driver trainer. I have always recommended Weis.”

    “I enjoy working for Weis Markets because even after 34 years of experience, I’m given the opportunity to face new challenges every day. From working and challenging my associates to push for success within themselves and as a team, to maintaining customer satisfaction and needs. Being a Customer Experience Manager is the best place for me, as it is one of the most important departments and the glue holding everything together."

    “The management team at Weis Markets makes me feel very welcomed which makes me enjoy working here.”

    “I love that it feels like a big family working here. I feel like Weis Markets cares about me as a person.”

    “Weis Markets has given me the opportunity to grow with a company which has allowed me to choose this as my career path!”

    “I love working for Weis Markets because I get to do what I love which is mentoring people and learning multiple areas of the company to further my growth and the customers experience.”

    “I have earned many opportunities for growth in my journey with Weis Markets.”

    "I love working for Weis Markets because there are many opportunities for personal and professional growth. Additionally, Weis Markets values and respects the contributions of veterans, which makes it a great place to work."

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    Weis Markets is proud to be an Equal Opportunity Employer. Learn more

    Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.