Deli/Bakery Specialist

SUMMARY

The Deli & Bakery specialist positions is designed to support our deli & bakery departments throughout our stores in several areas:  conditions, products, processes, and most importantly, people.  This position requires daily travel throughout the assigned area. The main goal is to assist and support store operations with implementation and execution of sales and merchandising programs for assigned fresh departments within the region.  The incumbent is also required to perform all tasks in a safe manner consistent with corporate policies and state and federal laws.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Train and coach department managers, trainees and others on operational execution, customer service, selling skills and the completion of monthly fresh department inventories.

• Evaluate the implementation and execution of merchandising plans, including the merchandising of new and seasonal items, sale items, promotional tie-ins, displays and signage in order to meet or exceed the sales and profit objectives of the region.

• Assist in resolution of action plan issues and stores needing assistance with plan-o-gram maintenance as directed by Fresh Field Merchandiser.

• Evaluate and report to management the in-stock condition, quality and freshness of products in stores within the assigned region.

• Inspect sales floor, backroom, prep areas and key customer access areas in the department for cleanliness to ensure proper housekeeping, sanitation, and customer satisfaction levels.

• Assist in completion of quarterly Weight and Code checks assigned department in each store within the region.

• Enforce all federal and state regulations as well as Company policies and procedures.

• Adhere to and enforce all physical safety and food safety regulations; promote goodwill with respect to government agencies and officials.

• Evaluate and make recommendations on backroom cooler/freezer inventory levels, safety issues and overall conditions to reduce out-of-code and shrink.

• Evaluate associate appearance and verify dress code policy is enforced to ensure proper image is being presented to our customers.

• Coordinate and execute price checks in competitor markets; forward price check results to the Fresh Director weekly or as requested.

• Assist District Manager, HR Talent Manager and Store Managers in the selection and development of Fresh Department Managers, trainees and bench strength candidates within the assigned department.

• Perform other related duties as assigned by management.

JOB REQUIREMENTS *

Qualification Requirements

To perform this job successfully, the associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

Education and/or Experience

Bachelor's degree (BA/BS) in Business preferred, plus a minimum of three (3) years' experience in retail operations; or equivalent combination of education and experience.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to read, write, and speak English fluently.

Mathematical Skills

Ability to work with mathematical concepts, such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Other Skills, Abilities, and/or Training

The following qualities are required:

• Minimum age of 21 years old.

• Ability to pass drug test.

• Committed to providing customer service that makes both internal and external customers feel welcome, important, and appreciated.

• Ability to preserve confidentiality of information.

• Ability and willingness to move with purpose and a strong sense of urgency.

• Ability to work weekends on a frequent basis.

• Ability to work extended days on an occasional basis.

• Ability to work day or evening hours.

• Accuracy and attention to detail.

• Ability to organize and prioritize a variety of tasks/projects.

• Familiarity with industry/technical terms and processes.

• Ability to work within strict time frames and resolute deadlines.

• Completion of required HIPAA Training and all other required regulatory compliance training.

• Proficiency with the Microsoft® Office Suite (Word, Excel, Outlook, PowerPoint, Windows 10).

Certificates, Licenses, and/or Registrations

This position requires a valid driver's license for business travel.