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Benefits Clerk

in Sunbury, PA

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Job Description Job Attributes+

  • Job ID

    5706

  • Req ID

    20716

  • Job Category

    Administrative/Clerical

  • Career Area

    Corp

  • Job Type

    Full-Time

  • Career Level

    Experienced (Non-Supervisor)

  • Education Level

    C-HS Graduate or Equivalent

  • Travel

    0 - 10%

  • Job Location

    Sunbury, PA 17801

Overview

The primary purpose of this position is to provide information to associate of eligibility, verify validity of claim forms, research benefit issues and maintain and record benefit records.  The associate will be required to take complex benefit descriptions and convey information to associates in an easy to understand manner.  The incumbent will create and maintain hierarchy-based benefits packages across the organization.  The associate will serve primarily as a health and welfare expert but will also function as a back up for retirement and leave of absence duties. 

The associate is responsible for the functions below, in addition to other duties as assigned:

  1. Respond to frequently asked health and welfare questions and inquiries, assign priorities to calls, emails, based on timeliness of needed response, or escalate major legal issues to management for assistance.
  2. Make calls, draft letters, and distribute information in response to Benefit Change Form requests.
  3. Enter and update benefit information changes in PeopleSoft, vendor databases, and spreadsheets.
  4. Compile, copy, sort, file, scan, and fax documents.
  5. Research and resolve associates’ benefit questions by investigating eligibility and dependent coverage; interact with all levels within the organization and with its vendors.
  6. Send vendor files weekly, biweekly and monthly for enrollment and census data.
  7. Load inbound files into PeopleSoft from vendors.
  8. Assist with department projects as assigned.
  9. Prepare and track various weekly and monthly reports.
  10. Prepare information for accounting in order to pay invoices for certain benefits with approval.
  11. Send monthly files to OC Tanner and distribute awards packets.
  12. Upload benefit refunds for payroll checks.

Job Qualifications

High school diploma or general education degree (GED), plus two (2) years of administrative, customer service, or call center experience in an office environment; or equivalent combination of education and experience.

JOB LOCATION

Weis Markets

Sunbury, PA  17801

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    Weis Markets is proud to be an Equal Opportunity Employer. Learn more

    Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.