Bakery Sales Associate/Cake Decorator

Our bakery associates assist the customer by preparing, baking, and packaging fresh quality baked goods.  The following list serves as a sample of commonly performed duties.

1. Follow company guidelines for providing quality customer service by greeting customers with a smile, offering assistance, suggesting alternatives when necessary and thanking them for shopping.  Always maintain a positive and friendly attitude.  Answer customer questions.
2. Ensure fresh quality merchandise by rotating stock, using proper product handling procedures, and controlling damages according to company procedures and standards.
3. Receive and unload incoming merchandise.  Unpack boxes of merchandise, package baked goods and pastries, weigh and label baked goods, and stock display areas with new merchandise.  Ensures that product has been properly priced with correct signage.  Assist with ordering and handling special requests from time to time.   Responsible for maintaining conditions of the sales floor, cooler, prep area, and backroom to company standards.
4. Must be familiar with and have knowledge of bakery merchandise such as breads, rolls, pastries, cakes and donuts.  Generate sales by suggestive selling.
5. Follow company, state, and federal regulations for proper food handling and complete required product logs.  Adhere to safety guidelines while utilizing equipment and utensils.  
6. Ensure smooth workflow within department by cooperating with co-workers and superiors.  Strive to continuously improve job performance. 
7. Follow sanitation guidelines to maintain department conditions.  Ensure compliance with health regulations, weights requirements, and measures and labeling laws according to company, state, federal and OSHA regulations. Dispose of trash properly. 
8. Complete other job duties as requested by management.

Education and Experience
Current student, High school diploma or general education degree (GED) preferred. 

Knowledge and Skills
Must know how to properly and safely operate equipment (must be 18 and trained in order to use certain baking equipment)
Experience dealing with customers helpful.
Ability to multi-task. 

Physical Requirements 
Hearing (listening)                                                                           
Lifting 50 lbs                                                                                       
Standing for extended periods                                 
Reaching, bending for extended periods
Sight or peripheral vision 
Communications (especially verbal)