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Assistant Front End Manager

in Reading, PA

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Job Description Job Attributes+

  • Job ID

    4449

  • Req ID

    10217.39

  • Job Category

    Sales/Retail/Business Development

  • Career Area

    Store Staff

  • Job Type

    Full-Time

  • Career Level

    Supervisor

  • Education Level

    C-HS Graduate or Equivalent

  • Travel

    0 - 10%

  • Job Location

    2020 North 13th Street
    Reading, PA 19604

Overview

Follow company guidelines for providing quality customer service by greeting customers with a smile, offering assistance, suggesting alternatives when necessary and thanking them for shopping.  Always maintain a positive and friendly attitude.  Answer customer questions.

  1. Ensure fresh quality merchandise by using proper product handling and bagging techniques.  Help with controlling damages and minimizing product losses according to company procedures and standards. 
  2. Assist in the recruitment and hiring of the most qualified applicants to meet the needs of the front end. 
  3. Train, coach and manage all cashiers in all front-end policies and procedures, including new cashiers and cross training of other associates.
  4. Supervise and schedule cashiers and ensure compliance with payroll budgets.
  5. Be aware of all areas of possible loss due to theft, shoplifting, fraud, and/or carelessness. Maintain proper security measures and cash drawer accounting procedures.  Responsible for all funds including cash, checks, debit/credit slips and coupons.  Follow all store and legal guidelines regarding sale of tobacco and alcohol.  
  6. Communicate all information to cashiers regarding special promotions and sale items. Generate sales by suggestive selling.
  7. Expedite front lines, direct flow of customers, and ensure that each customer receives outstanding customer service by providing a friendly environment.
  8. Oversee compliance of the front end with established Company policies and standards, such as Lane Accountability, Cash, Refund, Anti-Money Laundering and Void audits.
  9. Help solve problems that affect the service, efficiency, and productivity of the front end.
  10. Ensure smooth workflow within department by cooperating with co-workers and superiors.  Strive to continuously improve job performance. 
  11. Follow sanitation guidelines to maintain department conditions.  Ensure compliance with health regulations, weights requirements, and measures and labeling laws according to company, state, federal and OSHA regulations. Dispose of trash properly.
  12. Complete other job duties as requested by management.

Job Qualifications

Education and Experience  
Current students, High school diploma or equivalent desireable

Knowledge and Skills  
Possess excellent interpersonal and communication skills.

Ability to understand simple math.

Experience dealing with customers helpful.

Ability to multi-task. 

Physical Requirements  
Hearing (listening)                                                            
Lifting up to 35 lbs                                                            
Reaching & grasping in a confined area                       
Operating front-end equipment                                   
Frequent communication (especially verbal) 
Sight and peripheral vision (full awareness of surroundings) 
Standing for extended periods  

JOB LOCATION

2020 North 13th Street
Reading, PA  19604

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    HEAR FROM OUR TEAM MEMBERS

    "Working for Weis Markets has been an overall amazing experience for me."

    "Working as a manager, allows me to help train new associates to become the best they can be."

    "What I love about working at Weis are the opportunities you're given to advance."

    "Being a manager for Weis Markets has allowed me to grow as a leader, and an individual."

    "Weis Markets opened the door for me and provided me with opportunities."

    "I'm able to share my opinions about how to drive sales in my department and make it happen."

    "Management has always been nice, cooperative and patient during training and daily work flow."

    "Working at Weis has been a very positive experience. I feel valued and appreciated."

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    Weis Markets is proud to be an Equal Opportunity Employer. Learn more

    Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.